Combined Shape

Manager support tools

There are many services available both within JLR and externally for you and your team to gain support from when it's needed. From mental health support to financial advice the services outlined on this page are existing to support you.  

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Mental health training videos

Mental Health Training Videos

With one in six people in England experiencing some kind of mental health condition in any given week, it’s critical that we invest the time in training and upskilling ourselves to support them. Our Mental Health Awareness training for Managers course provides the tools to recognise, respond to, and support individuals when they need it most. But it can be hard to know where to start when talking to someone about their mental health. If someone does begin to open up, it might not always be easy to know what to say.  

That’s why we’ve created four short videos each under five minutes long to demonstrate the impact and difference you can make through supportive conversations. 

Please take the time to watch these videos to see how you can have more positive conversations about mental health.   

Watch videos

Creators' Conversations

As part of our cultural transformation, we redefined our approach to performance. Our performance will no longer be defined by a rating, but instead through Creators' Conversations we'll empower colleagues to have regular, two-way and meaningful dialogue. Continuous, open and multi-source feedback will help identify areas of strength, learning and support, enabling us to learn, improve and grow.  

Check-ins are a series of regular two-way conversations about us, our work, progress, challenges and aspirations, and present a great opportunity to talk about wellbeing.

Talking about mental health
Starting the conversation

Starting the Conversation

Talking about mental health can be daunting, so here are some top tips to get the conversation started… 

We have various training courses available on SuccessFactors for mental health awareness.

Mental Health - Awareness for Managers (For LL6+ and C/D Grade Line Managers)

The Course Goals:

  • Understand common mental health conditions
  • Understand how to support an employee with their mental health inside and outside of work
  • Understand the importance of looking after your own mental health. 
Mental health awareness
E-learning

This can be undertaken either as E-learning on SuccessFactors or a classroom-based course:  

  • Classroom based course ID 587031
  • Mental Health – Manager’s Support (e-Learning)
    • Common Mental Health conditions (Course ID 550001)
    • The Role of a Line Manager (Reading - PDFs) (Course ID 553001)
      • Your Role as a Manager
      • Start the Mental Health Conversation
      • Promoting Mental Wellbeing
    • Managing Mental Health in the Workplace (Course ID 550011)
    • Supporting an Employee in the Workplace (Course ID 551001)
    • Supporting an Employee Through Sickness Absence (Course ID 552007)
    • Supporting an Employee in Crisis (Course ID 555005) 

Can't find what you need?

Looking for more information or support? There are lots of other sources of support that may be useful. Visit our external support pages for more information.